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After-sales service

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1.Follow-up of goods arrival 、Assist equipment use 

After the arrival of the equipment, our company will send special personnel to follow up in time to help you get familiar with the equipment as soon as possible, master its use conditions and operating procedures;

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2. 12months warranty

The equipment sold by our company is guaranteed for 12 months from the delivery date. During the warranty period, the damage caused by non-human causes will be replaced and repaired free of charge.

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3. Machine breakdown maintenance

During the use of the equipment, if there is a machine failure, the using department should cut off the power supply in time, and notify the relevant specialist orally or in writing, we will help you solve the problem as soon as possible.


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4. Do not disassemble

In order to avoid the loss caused by private disassembly, please communicate with our company as soon as possible if you have any problems. Do not disassemble the machine without following instructions.


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5. Fast after-sales warranty service 

Our equipment will definitely provide you with the best quality service!  Our engineers have undergone a variety of technical training and assessment, they have superb technology and many years of work experience, must be your good helper.


 Tel：+86 769 222 223 61

  Fax：+86 769 222 223 61

  E-mail：service@evergrinding.com

  Web：www.ice-universe.com

  Office add：Room 908-2,Junma Building,No. 99,Kangfeng Rd.,DalangTown,Dongguan,Guangdong,China

 Plant: Hengli Town, Dongguan City, Guangdong Province，China

 

 Tel：+86 769 2222 2361

  Fax：+86 769 2222 2361

  E-mail：service@evergrinding.com

  Web：www.ice-universe.com

  Office add：Room 908-2,Junma Building,No. 99,Kangfeng Rd.,DalangTown,Dongguan,Guangdong,China

 Plant: Hengli Town, Dongguan City, Guangdong Province，China

 

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